Return Policy

1. Introduction

At Tu Route, we strive to provide our customers with the best travel experiences. However, we understand that sometimes plans change. This Return Policy outlines the conditions under which you can cancel your booking and request a refund.

2. General Cancellation Policy

Cancellation policies vary depending on the specific service booked (e.g., flights, hotels, tours). Please refer to the detailed terms and conditions provided at the time of booking for specific cancellation and refund policies applicable to your purchase. Below are the general guidelines:

2.1. Flights

Flight bookings are subject to the airline's cancellation and refund policies. These policies vary by airline and fare type. Please check the airline's terms and conditions before making a booking.

2.2. Hotels

Hotel bookings can be canceled in accordance with the hotel's cancellation policy, which will be provided at the time of booking. Some bookings may be non-refundable, while others may allow cancellations up to a certain date with a full or partial refund.

2.3. Tours and Activities

Cancellation policies for tours and activities vary by provider. Specific terms will be provided at the time of booking. Generally, cancellations made within a specified period before the tour date may be eligible for a refund, subject to the provider's terms.

3. Changes to This Return Policy

We may update this Return Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Return Policy on our Website and updating the effective date. Your continued use of our Website after such changes constitutes your acceptance of the revised Return Policy.

4. Non-Cancellable Bookings

Certain bookings may be marked as non-cancellable at the time of purchase. These bookings cannot be canceled under any circumstances. Please review the booking terms carefully before making a purchase.

5. Contact Us

If you have any questions or concerns about this Return Policy, please contact us.

Thank you for choosing Tu Route. We appreciate your business and are committed to providing you with exceptional service.